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Forum Discussion
mikeubell
Dec 27, 2022Aspirant
login nolonger works RBR750
My system has been installed for about a month. I have logged in and set a password on the web admin interface and set many advanced options. Suddenly I can no longer log in. My phone app is still...
mikeubell
Dec 27, 2022Aspirant
The popup appears, I enter admin and the password, it appears again, enter again... I think on the 3rd try it goes to the reset password page. I enter my serial number, it accepts it and asks 2 challenge questions, which I don't seem to know the answers to. I don't recall the system ever asking me to set them, but my memory could be mistaken.
I have tried from different browsers on several devices.
FURRYe38
Dec 27, 2022Guru - Experienced User
You'll need to FR and walk thru the setup wizard with a PC and web browser. The wizard will ask you to fill in security questions during it's run.