NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Login to Orbi router
Since 3 years it has not been possible anymore to login on my desktop PC to my Orbi 850 Series Tri-Band WIFI 6 Mesh, model RBR850. Added is one functioning satellite, model RBS850. Operating system: ...
After any factory reset, you can be sure to use the same SSID name that you had been using before so that prior connected devices will reconnect and you won't have to set them up again.
Sounds like you have a router upstream from the RBR thats using 192.168.1.1 in which the RBR will auto change to 10.x to avoid this conflict as two routers can not use the same IP address while on the same line.
If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
I did not yet try the suggesting option to reset the RBR without connection to the ISP/ONT modem.
From my desktop PC I still cannot login to the RBR using 10.0.0.1 or 192.168.1.1.
However, since I got access to the Orbi router, perhaps one-time, using 10.0.0.1, as mentioned earlier, I could change a few things and also selecting the 'router mode' instead of the 'AP mode', but not finalizing the latter, the home network, both Wi-Fi and ethernet (using powerline adapters), as a whole, seems more stable and fast.
After each reset of the RBR not only the Orbi router had to be reinstalled and reconfigered again, but also all other Wi-Fi related devices, such as the heating system (heat pump), speakers, tv's, radios, electric curtains and even a fridge. This whole operation takes much time and effort. Therefore, I have decided to leave the RBR alone, for the time being, and to enjoy the functionality of many related devices. Only, the IP cameras are still not functioning.
Thanks for all advices and tips.
After any factory reset, you can be sure to use the same SSID name that you had been using before so that prior connected devices will reconnect and you won't have to set them up again.
Sounds like you have a router upstream from the RBR thats using 192.168.1.1 in which the RBR will auto change to 10.x to avoid this conflict as two routers can not use the same IP address while on the same line.
If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
About the, in my case lenghty, Orbi Wi-Fi reset procedure, I had indeed chosen to change the SSID in order to be able to start with a clean network system again.
Last evening I was more lucky, when using my rather old Dell laptop, using Wi-Fi to go to orbilogin.net, which, after years, suddenly succeeded, without the prior need of having used one or more of the options mentioned first.
This meant that, finally, I could now succesfully select the 'router mode' instead of the 'AP-mode'. And also backed up the configuration to file.
For as long as it takes, I have now succeeded in changing the Orbi router settings to my satisfaction.
Thank you so much. Kind regards.
Glad you got it working.
Enjoy. 📡