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Forum Discussion
Logs Cleared on Restart - why?
Why are the logs on the Orbi being cleared on restarts? I am having some odd random restart problems - similar to this post: https://community.netgear.com/t5/Orbi-Wi-Fi-5-AC-and-Orbi-with/Orbi-rebo...
Been like this since the beginning. I presume since the entire system and memory is rebooted on a restart or power cycle, this clears any and all logging data from memory.
You might enable email logs: https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Enable-Email-Logging-and-Router-Reboots/m-p/2231485/highlight/true#M34055
Might even enable debug logging, WAN and LAN then capture.
I looked at the debug page - no idea what that's about or how to use it. Any tips? I did see the resolution to the link above was RMA and new unit. And that may be what I have to do. I first got a kit with a dead SAT, so I guess it's not a stretch that this RBR could be faulty also.
Hmm well with that being mentioned, can only presume the system may have been faulty from the beginning. Something to contact NG support and and what RMA options you have.
Might try a 2nd system from places like amazon to try for a short period of time to see. They are good on refunds.