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Forum Discussion
Lost web access to Orbi router - RBR750
I generally login to my router daily - I noticed last evening the Orbi was rebooting - I didn't reboot it but now I can no longer web into it or use the app to access the interface. I can still p...
Does it work through the app?
Have you tried a different web browser?
If its on the 10.0.0.1, you're probably in a double nat.
Maybe that's causing an access issue.
Have you tried disconnecting it from the modem/gateway its connected to, reboot the orbi, and then try connecting to it (without it connected to the modem/gateway)?
I can’t access it via the app or the web browser - I’ve tried rebooting it without it connected to the RG (uverse using pass through mode) no joy. The satellites are accessible just fine but the router web page won’t come up and the app keeps telling me the router is offline.
I am leaving for a trip on Sunday and I don’t want to factory reset this yet. I have a config saved off but I am afraid if I reset this and I still can’t access the interface, I am hosed. I have over 60 connected devices and a factory reset is a last resort.
It’s possible this auto upgraded - https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-4-6-8-2-Released/m-p/2217844#M31667
as I saw this reboot itself on 4/27 indicative of the flashing white light - users are complaining no access to the admin interface.
I logged into the satellites and they are running the latest - 4.6.8.2 dang it!
Try a full power OFF of the ISP modem and Orbi system for 1 minute then back ON.
If you still can't access the RBRs web page, you'll need to factory reset the RBR and setup from scratch.
