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Forum Discussion
Jjersey63
Apr 29, 2022Apprentice
Lost web access to Orbi router - RBR750
I generally login to my router daily - I noticed last evening the Orbi was rebooting - I didn't reboot it but now I can no longer web into it or use the app to access the interface. I can still p...
plemans
Apr 29, 2022Guru - Experienced User
Does it work through the app?
Have you tried a different web browser?
If its on the 10.0.0.1, you're probably in a double nat.
Maybe that's causing an access issue.
Have you tried disconnecting it from the modem/gateway its connected to, reboot the orbi, and then try connecting to it (without it connected to the modem/gateway)?
Jjersey63
Apr 29, 2022Apprentice
I can’t access it via the app or the web browser - I’ve tried rebooting it without it connected to the RG (uverse using pass through mode) no joy. The satellites are accessible just fine but the router web page won’t come up and the app keeps telling me the router is offline.