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Forum Discussion
Jjersey63
Apr 29, 2022Apprentice
Lost web access to Orbi router - RBR750
I generally login to my router daily - I noticed last evening the Orbi was rebooting - I didn't reboot it but now I can no longer web into it or use the app to access the interface. I can still p...
isnull88
May 11, 2022Initiate
I am having the same issue. Any one figure this out yet?
Thanks!
FURRYe38
May 12, 2022Guru - Experienced User
Factory reset and setup from scratch using a wired PC and web browser at HTTP 192.168.1.1. Don't use Orbi app.
isnull88 wrote:
I am having the same issue. Any one figure this out yet?
Thanks!
- fanandfoeMay 12, 2022Guide
Fellow owner of a Orbi 750 fully configured with 2 satellites where, inexplicably, I can't access the web interface and the app says that my orbi is "offline". I have tried different computers and different browsers. All the same result.
Power cycling the router does not help the situation.
GRR Netgear! $600 in router gear should not be doing this!
- FURRYe38May 12, 2022Guru - Experienced User
Factory reset and setup from scratch using a wired PC and web browser at HTTP 192.168.1.1. Press the reset button for 20 seconds then release. Use MS Edge or Firefox web browers.
Don't use Orbi app.
fanandfoe wrote:
Fellow owner of a Orbi 750 fully configured with 2 satellites where, inexplicably, I can't access the web interface and the app says that my orbi is "offline". I have tried different computers and different browsers. All the same result.
Power cycling the router does not help the situation.
GRR Netgear! $600 in router gear should not be doing this!
- fanandfoeMay 13, 2022Guide
Thank you for the thoughts and prayers.
I will also make note never to trust Netgear again. Honestly, I have been managing routers and gear like this for small to medium sized businesses and client house for almost 20 years now -- this is one of the most rediculous things I have seen from a company. They should at least step in and recognize there is an issue and try to address it. The pattern is clear and the timing to not coincidence that so many of us are having half-bricked devices right within the same time period.
I have a product that is under warranty and the error I made is by purchasing this product from Netgear directly instead of Costco where at least I have some leverage to return the silly brick. I won't make this mistake again.