NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Magenta light once per day
I have a netgear orbi 843 and it drops internet once per day. I have gigabit fiber coming into the house with a small modem box on the wall connected to my router with a cat6a cable. I have an old zyx...
Thank you for your fast response.
I contacted my isp and they said that the ‘modem’ has not lost signal from them, but they wouldn’t comment on the orbi since they don’t support it.
The firmware version is v4.6.14.3
Manufacture of modem is Adtran 411 p/n 128778F1 rev:j
I have done the factory reset after updating the firmware.
I have done a power cycle of the network but I am not certain if the order I did it in. I will try that again to be sure.
I will check those DHCP settings
One satellite is AROUND 30ft away but the 2nd is about 15 ft father away from the first. Too close?
My house is about 4500 sq feet but that is split between 2 stories and also a basement.
I will check the channels I am using but I know for sure that I haven’t changed those from factory settings but I will adjust to your recommendations.
The houses in my neighborhood are pretty spread out and I do not see any WiFi networks in range of my phone or tablets other than my own.
I contacted my isp and they said that the ‘modem’ has not lost signal from them, but they wouldn’t comment on the orbi since they don’t support it.
The firmware version is v4.6.14.3
Manufacture of modem is Adtran 411 p/n 128778F1 rev:j
I have done the factory reset after updating the firmware.
I have done a power cycle of the network but I am not certain if the order I did it in. I will try that again to be sure.
I will check those DHCP settings
One satellite is AROUND 30ft away but the 2nd is about 15 ft father away from the first. Too close?
My house is about 4500 sq feet but that is split between 2 stories and also a basement.
I will check the channels I am using but I know for sure that I haven’t changed those from factory settings but I will adjust to your recommendations.
The houses in my neighborhood are pretty spread out and I do not see any WiFi networks in range of my phone or tablets other than my own.
Firmware is v4.6.14.3_2.3.12