NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Major Firmware 7.2.6.31 issues
A few weeks ago the Orbi system automatically updated to the latest 7.2.6.31 firmware and immediately I started seeing problems. - Devices connected to a router or satellite were continuously dro...
For users having problems with there Orbi units after updating to v.31, We recommend that if you have done most troubleshooting efforts to clear the issues seen after loading v.31 and still experience problems, you'll need to downgrade back to v.21 version. RBS first then RBR lastly. It's recommended after downgrading, to perform a Factory Reset and setup from scratch to ensure there no lingering FW from v.31 on the system. Also disable the Auto Update feature on the RBRs web page soon after to avoid the system re-updating back to v.31.
We have made NG aware of the issues with v.31 and have ask them to consider pulling back FW v.31 for all Orbi AX and AXE systems.
Thank you.
Seeing similar issues after upgrading to my 750 series devices to 7.2.6.31
Devices will drop connections randomly, and I'm seeing intermittent streaming media issues where I had none before.
All devices will eventually migrate their connections to the RBR750 after losing their connections to the RBS750s (I have two) regardless of how close to the RBS's they are. Basically at this point I no longer have a mesh network as within a day or so everything ends up on the RBS.
Upgraded after staying on the 4x for the last year after Netgear's last firmware mess that left users unable to connect to the management interface. Should have known better.