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Forum Discussion
Doc_Eck
May 19, 2020Aspirant
May have uploaded zip file to Orbi
Hello, I recently manually updated my BRB852 router and satellite firmware via the web interface (it was not updating automatically). All went well, but I initially (inadvertently) uploaded the sate...
- May 21, 2020
The Manual Update page is always supposed to look the way it shows in your screenshot. I don't see anything wrong. That page never shows the RBR because the top section's Browse and Update buttons are for the RBR while the bottom section (with the list of checkboxes) is for manually updating any RBSs - You check the RBS you want to update and press the Update button, this takes you to a different webpage to perform the actual update.
For comparison see screenshots I've attached of my Online Update and Manual Update tabs. I have 3 satellies with my RBR. The Online Update tab lists RBR + each RBS, whereas the Manual Update tab only shows the list of RBSs and therefore always has one less rows.
FURRYe38
May 20, 2020Guru - Experienced User
I don't see anything indicating there is a .zip file waiting to be uploaded in your screen shot.
Doc_Eck
May 20, 2020Aspirant
FURRYe38 wrote:I don't see anything indicating there is a .zip file waiting to be uploaded in your screen shot.
I inadvertently selected the zip file when trying to manually update the RBS. Unsure if the zip file uploaded or the actual firmware file was extracted, but either way you can see the firmware waiting to be applied despite having already been done. Any way to remove the update waiting to be applied, which you can see in the attachment?
Thanks.
- FURRYe38May 20, 2020Guru - Experienced User
The attached picture doesn't show any messages. RBS living room and it's version. Nothing else.
Looks ok from the picture.
- Doc_EckMay 21, 2020Aspirant
FURRYe38 wrote:The attached picture doesn't show any messages. RBS living room and it's version. Nothing else.
Looks ok from the picture.
Thanks Furry; I appreciate the assistance. The RBS living room and it's version continues to be present despite having been updated manually (along with the RBR). Unsure why the RBR is not listed or why the RBR continues to be listed. If all is good I won't worry about it.
Thanks again.
- FURRYe38May 21, 2020Guru - Experienced User
I got cha.
Something to do a factory reset on the RBR and setup from scratch. Both RBR and RBS should be listed there.
There is new FW out now.
- Doc_EckMay 21, 2020Aspirant
FURRYe38 wrote:I got cha.
Something to do a factory reset on the RBR and setup from scratch. Both RBR and RBS should be listed there.
There is new FW out now.
I did a factory reset on the RBS and called no joy. I figured it would come down to a factory reset on the RBR. I'll update to the new firmware when the Orbi sees it available and see if that clears things up. Thanks again.
- FURRYe38May 21, 2020Guru - Experienced User
Ya the RBR needs a reset.
I loaded mine thru the web page UI last nite. Both RBS and the RBR saw the update and updated fine for me. I didn't do a reset last nite as I didn't have time. System seemed to work ok though. I have more testing to do this weekend. :smileywink:
- Doc_EckMay 21, 2020Aspirant
FURRYe38 wrote:Ya the RBR needs a reset.
I loaded mine thru the web page UI last nite. Both RBS and the RBR saw the update and updated fine for me. I didn't do a reset last nite as I didn't have time. System seemed to work ok though. I have more testing to do this weekend. :smileywink:
Ok, thanks. My system doesn't see the update nor is it showing up for me on the BRB850 support page. Any way you can post a link. If not I'll be patient.
Again, thanks for the help.
- FURRYe38May 21, 2020Guru - Experienced User
NG hasn't posted FW files yes on the download site.
Factory reset the RBR and setup from scratch. This should clear any issues and you should see notification of new FW.
- Mikey94025May 21, 2020Hero
The Manual Update page is always supposed to look the way it shows in your screenshot. I don't see anything wrong. That page never shows the RBR because the top section's Browse and Update buttons are for the RBR while the bottom section (with the list of checkboxes) is for manually updating any RBSs - You check the RBS you want to update and press the Update button, this takes you to a different webpage to perform the actual update.
For comparison see screenshots I've attached of my Online Update and Manual Update tabs. I have 3 satellies with my RBR. The Online Update tab lists RBR + each RBS, whereas the Manual Update tab only shows the list of RBSs and therefore always has one less rows.
- Doc_EckMay 21, 2020Aspirant
Mikey94025 wrote:The Manual Update page is always supposed to look the way it shows in your screenshot. I don't see anything wrong. That page never shows the RBR because the top section's Browse and Update buttons are for the RBR while the bottom section (with the list of checkboxes) is for manually updating any RBSs - You check the RBS you want to update and press the Update button, this takes you to a different webpage to perform the actual update.
For comparison see screenshots I've attached of my Online Update and Manual Update tabs. I have 3 satellies with my RBR. The Online Update tab lists RBR + each RBS, whereas the Manual Update tab only shows the list of RBSs and therefore always has one less rows.
Awesome, thanks Mikey! Looks like I am good to go then.