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Forum Discussion
Swedcouple
Jan 07, 2023Tutor
Mesh keeps dropping ALL connections
We have the RBR 750 with two satelites. I have to say this is THE absolute worst tech product i have ever bought. Everything is just so extremely complicated to do. With most ethernet product its ju...
Swedcouple
Jan 24, 2023Tutor
No error codes. Just internet connection lost.
FURRYe38
Jan 24, 2023Guru - Experienced User
What modem/gateway is it connected to?
What firmware is on the router? And on the satellites?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
- SwedcoupleJan 24, 2023Tutor
I have absolutely no idea what firmware it is. It is updated so i assume it is the latest.
I have an incoming line of 500 mbps, measured to my wired pc i am getting 497 mbps.
Measured over wifi close to the router i am getting 298 today, but that varies every single day, yesterday it was 390… distance to the first satelite on the groundfloor is about 17 meters, that one just measured 78 mbps!!! The next one on the second floor got 150 mpbs. I mean common! This is certainly not what i was expecting from this premium mesh system. In Sweden i paid the equiv of over 900 dollars for it, and this is the numbers it produces???This just cant be right?
My house is around 200 square METERS and two stories.
- plemansJan 24, 2023Guru - Experienced User
What gateway do you have it connected to?
What firmware is important. Check on the firmware for both the satellites and the router. It wouldn't be the first time something has said its up to date when its not.
And wifi speeds will vary greatly.
5ghz speeds drop off quickly with distance and with obstructions.
2.4ghz is a much slower network and sensitive to interference.
So you will get much different speeds.
Plus you have to add in that each wireless device will perform different. A device that only has a 1x1 antenna setup will perform different than a 2x2 and it'll be more sensitive as well.
The only reading that is really trustworthy is a hardwired. Wireless will be variable. Its why when I'm testing devices, I test at different locations and I run the test multiple times. I also check to see if i'm connected to the 2.4ghz or the 5ghz as 2.4 is really slow.
- SwedcoupleJan 24, 2023Tutor
Ok but how can i know what band i am currently on? There is no option for choosing band here, when i tried connecting my robot vacuum that only works on 2,4 it was a nightmarish hassle that ruined a whole day… then when i just gave up after speaking to the support that also had NO solution the robot suddenly beeped and started working …No idea how ..