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Forum Discussion
Mesh Router RBR850 Does NOT show Connected Satellites on Web Display
I hope this is the correct forum.
When I log onto my routers through a browser interface, the connected Satellites do NOT show up.
As can be seen below, I have 4 satellites connected.
...
Thank you for the response.
Yes. I have restarted everything multiple times.
On the support call, we also restared and upgraded to the latest firmware.
(More pointless questions.....)
How are the satellites connected to the router?
- Using the default 5G WiFi backhaul link?
- Using Ethernet cable (i.e. 'wired')?
(If the satellites are 'wired', are they connected directly to the router LAN ports or is there a switch involved?)
What happens if the Orbi is placed in router mode? I understand that when the Internet Service Provider device is itself a router, an Orbi in router mode creates what is called a "Double NAT" that makes specific internet applications much more cumbersome to implement. (not impossible, but a LOT more effort). Plenty of customers have a Double NAT, never know, and suffer no ill effects. I'm just wondering, "what if?"
Everything is connected via WiFi.
When on the phone with support a satellite would not connect, so he had me connect with ethernet.
FYI... This has been working fine for almost a year. This issue just started.
I got cut off with support and will need to call again tomorrow.