Messenger/Zoom/Google Meet: All Drop CONSISTENTLY on Brand New and Updated Chromebooks

Question

WiFi signal shows as strong or medium, at a minimum, and connection is lost.

AX is enabled because why invest so much and not enable AX? 2347, RBR850 wired to RBS850 units (4 total).

WiFi channels set to low interference channels. 20/40 off.

What have I forgotten? Perhaps, just perhaps, Netgear could own and fix this rather than dragging me through terrible tier 1 support that gets nowhere

lw187 · Answer

Should be noted, zero connectivity issues with other devices (Ecobees, Apple TVs (5), ipads (4), Imacs (2), Smart TVs 4, etc.&nbsp;

FURRYe38 · Answer

If these are the only items not working and other devices and services work, seems to be a problem with the service or something is breaking down between the ISP side and router side.

What ISP modem do you have again?

FURRYe38 · Answer

Also does these apps have the problem if you turn OFF all RBS and just connect to the RBR alone?&nbsp;

lw187 · Answer

Furry, really appreciate you. Ty for your help.Fios g1100 set to bridge mode. RBR850 connected to it in Router mode. 4 RBS850s Ethernet backhaul.I’m not sure if this situation would persist with only RBR broadcasting. Can try, but haven’t as it is two floors down and I may have a weak signal to those devices it from only the RBR.I noticed I have AX enabled for both 2.4 and 5. I can try disabling the AX for 2.4 since the bulk of traffic is on 5 and the stuff on 2.4 is all low usage stuff like thermostats. Maybe that will magically improve matters.I’ve also considered enabling the guest network and using it on only these devices to see if the chromebooks would work then.I’ve also changed “Name Servers” from Automatic Name Servers to Google Name Servers in my chromebooks’ settingsOn the chrome books I’ve also tried setting the

FURRYe38 · Answer

Try with just the RBR alone is just a short test to see if any of those apps continue to experience problems.&nbsp;Lets try to establish if the RBR and these apps are having problems.&nbsp;Depending on these results, might have you change the modem to router mode and RBR to AP mode and then re-check the RBR and apps alone...

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Messenger/Zoom/Google Meet: All Drop CONSISTENTLY on Brand New and Updated Chromebooks

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