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Forum Discussion
Solved
Missing tile for security on orbi app
I just installed the orbi router. Yes, it is in router mode.
I see no option on the router web admin for armor.
I see no option on the orbi app for armor. The security tile is completely missing.
The app is running on iphone xs ios 13.3.1
orbi app version is 2.4.24.1
orbi firmware is v3.2.10.10
it says there is no update available
How do I enable armor?
I did chat with support, and they said new firmware will be coming out soon with support for Armor. I am happy for that, but not happy with all the time I spent trying to reinstall and configure everything based on the fact that all the documentation said support existed.
9 Replies
What model Orbi do you have?
Armor has not been enabled or supported as of yet on the 8 series Orbi.
It only appears on the 5 and 7 series Orbi. No idea if or when Armor will be forth coming to the 8 series.
Something to post about over in the Armor forum:https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
https://www.netgear.com/landings/armorGood Luck.
I did buy the 7 series .... RBK752
and the PDF brochure for it shows the armor
"Cybersecurity With
NETGEAR Armor™.
Protect your connected home devices
from Internet threats with best-inclass anti-virus"Did you activate it when you set up the RBR using a PC and web browser at 192.168.1.1?
Armor appears on the RBRs web page here to ask you if you want to activate it. At least it does for me on the RBR50 I have.
