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MOTO G7 smartphone cannot connect to 2.4G to set up KASA smart switch ORBI RBK 752-100NAS
Installed a KASA TP-Link smartswitch that connected to 2.4G on Orbi RBK752-100NAS mesh router. In setup menu, smartphone needs to be on same network (2.4G). Set smartphone to ignore 5G and connected ...
OK. Success! You jogged me to think through the connections. Originally, the TP Link lights indicated they required 2.4G. Since I used a traditional router, it was no problem logging into the channel and setting up the lights. I just got fiber and switched to the Orbi Mesh router and didn't quite get the concept of one router name and auto switching - therefore, I was trying to log the lights (and phone) into the 2.4G channel instead of the general channel name. Didn't work. Logged lights into the Orbi general router name and phone as well, all good. Everything hooked up, lights work on Kasa app and now controlled by Alexa! Thanks for patience and help, it is much appreciated.
It tells me
Connet to Your Wi-Fi
Go to your phone's settings and make sure you are on the following network
2.4G
and when you just go ahead with the setup....?
(I routinely ignore those warnings.when setting up IoT devices.)
What is the model number of this switch?
If you will specify the exact KASA part number, I'll buy one and hook it up.
Home Depot has the HS-220 in stock, but I want to be sure to duplicate the situation.
https://www.homedepot.com/p/TP-LINK-Kasa-Smart-Wi-Fi-Light-Dimmer-Switch-White-HS220/315518596
I think the problem is with the phone and the Orbi. No matter what I do, I canno connect the phone to the 2G network.I "Forget" the 5G and connect the 2G and the best it does is show "Saved" not "Connected." The TP-Link Smart Switch AA6B connects to the WiFi and shows up on the phone, but I cannot progress through the installation since the phone will not go to 2G.
I looked at assigning separate SSID to the 5G and 2.4G. It is involved, but I checked at the Netgear site and it indicates the router software does not support separate SSID. I have a ticket in with Netgear. Still waiting.