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MOTO G7 smartphone cannot connect to 2.4G to set up KASA smart switch ORBI RBK 752-100NAS
Installed a KASA TP-Link smartswitch that connected to 2.4G on Orbi RBK752-100NAS mesh router. In setup menu, smartphone needs to be on same network (2.4G). Set smartphone to ignore 5G and connected ...
OK. Success! You jogged me to think through the connections. Originally, the TP Link lights indicated they required 2.4G. Since I used a traditional router, it was no problem logging into the channel and setting up the lights. I just got fiber and switched to the Orbi Mesh router and didn't quite get the concept of one router name and auto switching - therefore, I was trying to log the lights (and phone) into the 2.4G channel instead of the general channel name. Didn't work. Logged lights into the Orbi general router name and phone as well, all good. Everything hooked up, lights work on Kasa app and now controlled by Alexa! Thanks for patience and help, it is much appreciated.
As expected, the TP-Link KASA HS-220 smart dimmer sets up like all other KASA products.
My Android smart phone was connected to the Orbi WiFi at 5g. (I checked).
Connected the dimmer switch and powered it up*.
Opened KASA app. "Is the WiFi symbol on the front changing from orange to blue?" Yes.
KASA app searched for dimmer switch, displayed serial number and asked, "This one?" Yes.
App displayed a list of available WiFi systems and asked me to choose one and enter password.(It had actually remembered the password because I have so many KASA devices on the network.)
App warned, "You must be connected to this same WiFi system to proceed." Yes, I Am (at 5G). Declined opportunity to go to Network Settings.
Went through some ho-ha about setting the minimum brightness setting where the bulb would turn on.
Entered name and picked symbol for dimmer switch.
Now, the KASA app can turn the switch on/off, adjust the brightness level.
At no time did "2.4G" come up. Not on the box. Not on the printed instruction sheet inside the box. Not in the app.
TP-Link KASA are by far the easiest "smart things" to deploy.
*One tiny nit-pick. The printed labels on the back of the switch are in tiny print. At first the switch did not come on because Dumbo here connected Line to Load and Load to Line. "No harm, no foul.", but I had already shoved the whole mess into a plastic junction box.
Reminder: Test It first, then make it safe (and pretty).
OK. Success! You jogged me to think through the connections. Originally, the TP Link lights indicated they required 2.4G. Since I used a traditional router, it was no problem logging into the channel and setting up the lights. I just got fiber and switched to the Orbi Mesh router and didn't quite get the concept of one router name and auto switching - therefore, I was trying to log the lights (and phone) into the 2.4G channel instead of the general channel name. Didn't work. Logged lights into the Orbi general router name and phone as well, all good. Everything hooked up, lights work on Kasa app and now controlled by Alexa! Thanks for patience and help, it is much appreciated.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
