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Forum Discussion
multi device displayed but only one router and two satellites are connected.
hi everyone, recently on the orbi admin page, I started seeing lots of devices that are offline (like 98 devices ) but on the HOME page, it still shows correctly - Attached Devices (RBS760) R...
it's more than 30 FT btw each device. I don't want to factory reset, that's not the solution for this, then I have to work on the setup for everything- which I hate 🙂 there is no FW update last I checked for the model we have.
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
- Router Firmware VersionV6.3.1.0_1.1.411000 block by block, so the router is one and the other two satellites in another block.totally 3000 to 3500
I would probably update the system FW:
Update the RBS first then RBR lastly. Power OFF the RBS and RBR for 1 minutes then back ON with the RBR first then RBS.
If this doesn't clear the phantom devices, factory reset and setup from scratch.For that size of home, the RBR and 1 RBS would be needed. Or turn down the power on the RBR to 50 or 25%.