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Forum Discussion
skeelo
Oct 19, 2020Luminary
Multiple Issues: Slow Speed, Network Map Error, Phantom Satellite
Firmware:V3.2.16.6_1.4.4 ISP Modem: Zyxel C3000Z Provider: Century Link 1gbps up/ down fiber Home sq ft: ~6,500 3 satellites and distances: ~30 ft to RBS upper level 1 (wireless backhaul) ~30 ...
- Oct 19, 2020
Whelp, appears to be the switch.
I tested hardwired speeds at the modem and RBR, found both to be near 1gbps. Tested at the switch in an open port and saw speeds drop to 1/3-1/2. Reset the switch and speeds are where they should be at the switch and wall plates.
Looks to have fixed the network mapping issue as well. I am going to leave the phantom satellite in place for now. I do not want to deal with factory resetting everything and setting back up manually and I am concerned a backup file would "reload" the phantom satellite.
Thanks for your help. I should have thought to check at the switch and RBR prior to posting.
FURRYe38
Oct 19, 2020Guru - Experienced User
What mode is the modem working in? Router or Modem only?
Are the RBS wired directly connected to the RBR? Or is there a LAN switch in between the RBS and RBR?
IF there is a switch, mfr and model please...
Any Wifi Neighbors near by? If so, how many?
I would review this:
Regarding Phantom RBS:
https://community.netgear.com/t5/Orbi-AX/Phantom-Satellite-On-Phone-App/m-p/1991846#M8484
skeelo
Oct 19, 2020Luminary
FURRYe38 wrote:What mode is the modem working in? Router or Modem only?
Router mode.
Are the RBS wired directly connected to the RBR? Or is there a LAN switch in between the RBS and RBR?
IF there is a switch, mfr and model please...
RBS are connected to RBR using a LAN switch. Araknis AN110SWR24
Any Wifi Neighbors near by? If so, how many?
3-4 nieghbors, all 50-70 ft away.
As mentioned, no issues prior to the system going down this weekend and no changes to the setup since first installed.
I would review this:
Regarding Phantom RBS:
https://community.netgear.com/t5/Orbi-AX/Phantom-Satellite-On-Phone-App/m-p/1991846#M8484
Will do, thanks.