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TJP98's avatar
TJP98
Aspirant
Jan 26, 2021

My 8 year old Lenovo laptop only sees my wireless printer

My 8 year old Lenovo laptop only sees my wireless printer. It does not see the ORBI router. Any ideas as to what needs to be done?

Thanks,

Thomas

 

8 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What orbi router is it? (model)

    What wireless chip is in the laptop? (go to device manager to look it up)

    What driver version is on the wireless chip in the laptop?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Ensure the wireless adapter drivers are updated on the laptop. 


    TJP98 wrote:

    My 8 year old Lenovo laptop only sees my wireless printer. It does not see the ORBI router. Any ideas as to what needs to be done?

    Thanks,

    Thomas

     


     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Any progress on this? 


    TJP98 wrote:

    My 8 year old Lenovo laptop only sees my wireless printer. It does not see the ORBI router. Any ideas as to what needs to be done?

    Thanks,

    Thomas

     


     

    • rr20552's avatar
      rr20552
      Apprentice
      I had problems with an older Lenovo laptop when I upgraded to the RBR850.

      In the end I had to manually adjust the Wi-Fi adaptors settings within device manager by selecting the highest Wi-Fi protocol (802.11bgn).

      Additionally I had a few other minor issues that were resolved by increasing the CTS Threshold and setting the preamble to Short.

      Hope this helps.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Follow some suggestions here in this thread?