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Forum Discussion
sakusa
Apr 30, 2021Tutor
My brand new RBR750 Router and Satellite keeps auto shutting down
Model: NETGEAR AX4200 Orbi WiFi 6 High-Performance Whole Home Mesh(RBR750) Firmware: V3.2.18.1_1.4.14 Orbi app installed on IOS 14.5 (iPhone/iPad) in a duplex apartment This brand new router an...
FURRYe38
Apr 30, 2021Guru - Experienced User
Any Wifi Neighbors near by? If so, how many?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Does the RBR turn off if you don't have the RBS online?
Try swapping power adapters between the RBR and RBS.
sakusa
Apr 30, 2021Tutor
- at least 5 other networks are nearby, including my own Linksys one downstairs
- total carpet area 3000 sq ft
- distance between router and satellite over 30 ft with only one large wooden cabinet in the way
- during setup the Orbi app refused to allow the router to be set up standalone. Had to pair the satellite to get past the setup routine. So i haven't tried disconnecting the satellite
- the shutdown affects both router and satellite simultaneously. Orbi app fails to detect the network, not even via local network
- shall try swapping adapters tonight
Thanksđ