NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
My Experience with Orbi Axe11000 (Model RBRE960) and ATT Gateway Pace 5268.
I have a ATT 900+ up/900+ down Fiber Plan with ATT (Model 5268AC). I have a 3 story townhome and getting wifi from the basement of the townhome was just not viable for my family. Long ago we had a ol...
Firmware was "V6.0.3.68" Default out of box because no internet to update firmware.
Out of the box there was a Cat6 cable included so i use both provided Cat 6 cables when connected the Orbi Systems. When checked for the IP coming from the ATT Gateway there was none! It was very bizarre for my and the ATT Technician and Orbi Technician. When i tried ot put it into AP Mode did nothing but actually kind of brick me out of the Orbi. It prevented me from connecting back to the Orbi after AP mode is activated.
You are correct Double Nat is not the greatest but in my case necessary. However, I did go through all the Router settings with a ATT Technical Support Agent. We went through everything you have suggested and it yielded nothing. The issue isn't that the ATT Router isn't allowing a connect, Its that the Router doesn't SEE the connection. Its as if its wasn't even there, like a blank plug. My thinking is that the ATT Gateway wasn't designed for this type of Router connect and just cant handle it. I just cant think why an Older AC2200 would work but a new AXE11000 would not.
I presume you are using the 10Gb yellow WAN port to connect to the modem right?
Curious do you happen to have a GB LAN switch by chance? Wondering if you put the lan switch in between the modem and RBR, if the RBR would connect then in router mode.
Possible that the connection between the gateway and RBR isn't working or being handled correctly between them or the RBR is just faulty. Might try the RBR at a different location like a friend, neighbor or family member to see if the problem follows. Or Return this one and get another to check this.
Yes 10 GB Yellow Wan Port on the back of the Orbi.
I did think of that and was very tempted to try it however it felt like jumping through all those hoops just to get the orbi working was worth my time and money. Again i was very tempted to do that however
I also did think about doing the ATT Fiber Bypass Trick. Using a Dummy Switch with the Mac Address of the ATT Gateway, So that the Fiber Connection sees that the "Gateway" is connected and then the actual gateway would use the key and verify the connection. Therefore removing the need of having the gateway in the system at all (Aside from needing the key). There by making the orbi the main router with a authorized connection. Again however it really feels like alot of hoops to jump through just to get this to work.
Alas it honestly seems like a Hardware limitation of the ATT Gateway. Who knows to be honest. The whole process so far has been very tiring with all the back and forth troubleshooting.
I would try to use the Orbi at a different location but again it feel very not worth my time if i cant get it to connect with my own Router.