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Forum Discussion
nvbeancounter
Jul 18, 2022Aspirant
My guest network had been working fine until recently
I was having the same issue when "enable smart connect" wasn't selected. My guest network had been working fine until recently. I noted that deselecting also resulted in the 5G network not accessi...
FURRYe38
Jul 19, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
How was the FW updated? Manually or Auto Update?
Has a factory reset and setup from scratch with a wired PC and web browser been performed since last update?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡