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Forum Discussion
My iPhone 13 pro would loss the internet connection
My RBK752 and one additional RBS750 satellite system has the same issue. My iPhone 13 pro would loss the internet connection or wifi connection occasionlly after walking through/between the satellite...
Firmwire: 4.6.8.5
The orbi ax system is connected to Taiwan CHT modem/ONT model RTF8217, via PPPoE
The system include one RBR750 and two RBS750, using wired backhaul
My home: Three floors, each floor 18.2 sq ft.
The router is located on second floor and the satellites located on first and third floor.
Channel: 2.4G: auto / 5G: 48
I have tried to set the 2.4G power to 50% and CTS/RTS value to 2347 but the issue persists.
bassvic wrote:
Firmwire: 4.6.8.5
The orbi ax system is connected to Taiwan CHT modem/ONT model RTF8217, via PPPoE
The system include one RBR750 and two RBS750, using wired backhaul
Are the RBS directly connected to the RBR in back or is there a patch panel or LAN switch in between?
What is the distance between the router and 📡 satellite(s)?
My home: Three floors, each floor 18.2 sq ft. <18 sq ft? Thats really a small place. Can you confirm the total size of the home? ####sq ft?
The router is located on second floor and the satellites located on first and third floor.
Turn OFF both RBS, does the phones keep connected or do they still disconnect from the RBR?
Then turn one RBS back ON. Leave the 2nd RBS OFF. What happens here with the iphones?
Channel: 2.4G: auto / 5G: 48 <Try setting channel 11 and 48.
I have tried to set the 2.4G power to 50% and CTS/RTS value to 2347 but the issue persists.
What iOS are you using on the iPhones?
Sorry, the area of one floor is 2109.7 sq ft. (14 x 14 m^2)
iOS 15.5
The wire backhaul is connected by switches, GS108Ev3 and GS308E.
I've noticed that if I turn off one of the RBS, or set one of RBS to wireless backhaul, the system would get more stable.
Iphone in router's wifi covering area has stable wifi connecting, regardless of the RBS status (turn on/off).
Ok. For that size of home. Two RBS is too much. The RBR and one RBS and power set to 50% should work well.
The Switches could also be a problem. There maybe some protocols on this switch that could be effecting how the RBS are communicating and passing traffic back and forth. There any web page for these switches by chance? I have same models, just not the E version. Mine are the unmanaged version of what you have.
What CAT# lan cable are you using between the RBR, RBS and Switches?
I use the same wire backhaul network for previous set of RBK50 system (one router and four satellites).
They worked very well. I do not think the switchs are the problem. The RBK50 system is currently moved to a new house, with similar wired backhaul connection and they work well too.
My house has many rooms and walls, so if using only one router and one satellite, the wifi signal in some corner room would be weak (strength less than -80 dbm).
I just think the RBK750 system have some unknown backhaul issue or some roaming connecting issue to iPhone.