NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cdysthe
Mar 17, 2022Virtuoso
My Orbi RBR752 drops IPv6 every hour or so.
I have had my Orbi RBR752 (with the latest firmware) set up with IPv6 for a year on a Xfinity gigabit connection through a Netgear CM2000 modem. A few days ago I was changing the DNS settings for IPv...
cdysthe
Apr 11, 2022Virtuoso
And it happened again yesterday. I notice that there's a very short break in Internet connection when it happened. Maybe something Comcast does on a weekly basis with IPv6?
FURRYe38
Apr 11, 2022Guru - Experienced User
Does the System Uptime change value under the routers Debug.htm page when this happens?
- cdystheApr 11, 2022Virtuoso
FURRYe38 wrote:Does the System Uptime change value under the routers Debug.htm page when this happens?
System uptime: 17 days 20:09:53, so since the IPv^6 drop happened yesterday it doesn't change.
It also takes a long time to get an IPv6 IP with DHCP. It's like the router is struggling to get the IP. Often 20-30 seconds with unresponsive UI before the IP is set.
- FURRYe38Apr 11, 2022Guru - Experienced User
Ok. I have passed this onto NG support for review already. I recommend that if you have some support available to you that you reach out to them and open up a support ticket.
Hope this will get fixed in next FW update however don't know when that will be. IPv6 seems to be a rollercoaster ride for Orbi systems over the years. Works on over version then is broke on the next. 🤢
cdysthe wrote:
System uptime: 17 days 20:09:53, so since the IPv^6 drop happened yesterday it doesn't change.
It also takes a long time to get an IPv6 IP with DHCP. It's like the router is struggling to get the IP. Often 20-30 seconds with unresponsive UI before the IP is set.
- cdystheApr 15, 2022Virtuoso
Update: It happened again yesterday Mar 14, 2022. Less than a week this time. However, all I had to do was set IPv6 to 6to4tunnel and then back to DHCP and I got an IP assigned. There's something wrong with how the router gets the IPv6 IP from Xfinity.