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Forum Discussion
swellvue
Feb 08, 2024Tutor
My Orbi RBRE960 and RBRS960 network will sometimes just drop the wifi networks
I keep having problems where my RBRE960/RBRS960 network will be working just great and then without warning the internet is no longer there. I know the connection to the internet works because my wi...
FURRYe38
Feb 08, 2024Guru - Experienced User
What is the model# of the Internet Service Providers modem/ONT the NG router is connected too? Is there WiFi build in with this router here?
What is the size of your home? Sq Ft?
Are the RBS wireless or ethernet connected to the RBR?
Does this happen with the RBS turned OFF?
What channel configurations are currently set on the router?
Please post a screen capture of the RBR debug page found at RBR IP address/debug.htm in your next post please.
swellvue
Feb 08, 2024Tutor
Again I do not have a modem, this is a fiber connection to a Juniper 12000 and a CCR 1009 router. There is no wifi from the CCR. The Orbi provides the wifi for the house. The house is 3500 square feet but also have positioned the RBS devices to provide wifi coverage for the yard.... focused on various sides of the house to get coverage in the yard.
The RBS are using wireless backhaul to connect to the RBR.
If the RBS are not connected then I wouldn't know if it happens as there is not enough coverage from the RBR by itself to see if the devices start failing.
- swellvueFeb 08, 2024Tutor
Also:
- FURRYe38Feb 08, 2024Guru - Experienced User
Would you please turn OFF two RBS and observe to see if this same behavior still continues please.
- swellvueFeb 08, 2024Tutor
As this doesn't happen on command and can take days before it hits and having 2 RBS off will cause problems for the devices that connect via them, that isn't a viable test.
I am trying to find out if there are known bugs/issues with the RBRE/S960 where you lose internet but still have wifi when using these as AP mode.
If you don't know of anything that is fine, but I can't take my network offline for days at a time.- FURRYe38Feb 08, 2024Guru - Experienced User
For this size of home, having 4 RBS would be over saturating and floodling the home and environment. Causing problems as your seeing. Too Much Wifi: https://youtu.be/UR0viMLISz4
So you'll need to turn OFF two RBS and place the other two in areas where signal is needed. Again being 30 feet or more in between the RBR and RBS.
I have a 5000sq ft home and can get away with having 1 RBS deployed however I have two and when I have two deployed, I can set the power to 25% and coverage is great and with out any interuptions in service, router and AP mode.