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vsoks4200's avatar
vsoks4200
Follower
Sep 08, 2021

My orbi wont connect at all

Hello, I just installed my 3 Orbi product as well as 4 additional units. The main router is hardwired to my modem. And all other 6 units a localised wihtin 300 m2. When the app starts up it asks t...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 08, 2021

What model Orbi do you have? RBK###? 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.

  • vaoks4200's avatar
    vaoks4200
    Aspirant
    Sep 08, 2021
    The model 850 ax

    My Home is around 3300 sqm and The svarskrift distance beyween units are around 50 sqm
    Apart.
    Du you have any suggestions to get the system
    Working ?
  • vaoks4200's avatar
    vaoks4200
    Aspirant
    Sep 08, 2021
    The manufacturer is Cisco. The service provider is a company in Denmark
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Sep 10, 2021

      I recommend setting up the RBR and RBS using a wired PC and web browser. 

      Power OFF the ISP modem and RBR for 1 minute then back ON after connecting the RBR to the ISP modem. Then walk thru the setup wizard at 192.168.1.1.