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Forum Discussion
vsoks4200
Sep 08, 2021Follower
My orbi wont connect at all
Hello, I just installed my 3 Orbi product as well as 4 additional units. The main router is hardwired to my modem. And all other 6 units a localised wihtin 300 m2. When the app starts up it asks t...
FURRYe38
Sep 08, 2021Guru - Experienced User
What model Orbi do you have? RBK###?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
vaoks4200
Sep 08, 2021Aspirant
The manufacturer is Cisco. The service provider is a company in Denmark
- FURRYe38Sep 10, 2021Guru - Experienced User
I recommend setting up the RBR and RBS using a wired PC and web browser.
Power OFF the ISP modem and RBR for 1 minute then back ON after connecting the RBR to the ISP modem. Then walk thru the setup wizard at 192.168.1.1.