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drcubs25's avatar
drcubs25
Follower
Aug 06, 2022

My RBR750 Orbi drops certain devices with the correct password stating it is an incorrect password

My RBR750 Orbi15 router is dropping devices with the correct password saying it is an incorrect password?

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru
    Aug 06, 2022
    drcubs25 wrote:

    My RBR750 Orbi15 router is dropping devices with the correct password saying it is an incorrect password?

    "dropping" as in:

    • Not allowing them to connect to WiFi? or
    • Allowing them to connect, but then later the device displays something like "No internet"?
  • FURRYe38's avatar
    FURRYe38
    Guru
    Aug 07, 2022

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    How do you have Basic wireless settings configured? 

    What devices are you connecting to the system? 

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.

     

    drcubs25 wrote:

    My RBR750 Orbi15 router is dropping devices with the correct password saying it is an incorrect password?