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Forum Discussion
My router resets or loses connection
I have the exact same router and the exact same problem. I went to L2 support and now they want me to go with Engineering support to continue figuring out what is happening. I have roughly 50 or so I...
What Orbi model do you have?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
Are you using the IoT SSID broadcast for your IoT devices or just the main wireless SSID broadcast?
How many devices do you have connected?
Do you have the 6Ghz separate SSID broadcast enabled?
What channels are you using?
Any Wifi Neighbors near by? If so, how many?