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Forum Discussion
Solved
Mynetgear account password recovery is broken.
Placed into Orbi because I just bought an Orbi system (and am regretting it now since the website does not work - bad first impression) and there's no category that I see for website support. Iss...
Hello zahmnd ,
This issue should now be resolved. Can you please confirm if you're able to reset your password now?
Kind Regards,
Christine
Thanks, but that won't help since the broken password recovery site that I linked is the redirect from https://store.netgear.com/loginshow?returnUrl=https%3A%2F%2Fwww.netgear.com%2Fsupport%2Fdefault.aspx
I need to access https://my.netgear.com/ - but I can't because I don't recall my password and the password recovery is broken. The Orbi model that I just purchased is an RBK753.
Note that password recovery is also broken within the Orbi android app, since the Reset Password API response is an HTTP 500/internal server error