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Forum Discussion
BrewSwapGuy
Oct 06, 2020Guide
Need 2.4ghz by itself to connect IOT devices
Hello, I have the Orbi RBR840, a CostCo model. The system works really well but I'm at a critical problem point with the lack of dedicated 2.4 vs 5 ghz networks. I have 2 solar inverters, an air filt...
- Oct 14, 2020
FURRYe38 - This has worked for the lights and my AC. The air filter isn't staying on the network but given the others are that's likely an issue with their software versus the Orbi. Thanks for working this through with me.
Would you also be able to guide me as to which Netgear product I could use to expand the range of coverage for my setup? Are my only options the RBS750 and 850? Is there anything less expensive from Netgear that would work? I need to get some additional coverage out to the front of the house. Thanks!
BrewSwapGuy
Oct 06, 2020Guide
Thanks for the tips. This is NOT for a smart phone or tablet or similar device. These are devices that do not have on/off switches for the wifi radios, you simply reset or otherwise activate a connect mode to try and get them on a network.
The fact that they don't have 5ghz radios doesn't explain why they will sometimes connect and then drop off the network. This isn't due to signal strength because this happens on some devices that are within 20 feet of the router.
I will go ahead and try the suggestions and see what happens. In the meantime, if anyone else has experience or suggestions please keep responding. Thank you!
BrewSwapGuy
Oct 06, 2020Guide
BrewSwapGuy wrote:Thanks for the tips. This is NOT for a smart phone or tablet or similar device. These are devices that do not have on/off switches for the wifi radios, you simply reset or otherwise activate a connect mode to try and get them on a network.
The fact that they don't have 5ghz radios doesn't explain why they will sometimes connect and then drop off the network. This isn't due to signal strength because this happens on some devices that are within 20 feet of the router.
I will go ahead and try the suggestions and see what happens. In the meantime, if anyone else has experience or suggestions please keep responding. Thank you!
Upon a third reading I get what you're going for here....let me try...
- BrewSwapGuyOct 06, 2020Guide
Tried to login as the admin using the link above, kept taking me to a password reset process. I confirmed the password I had was correct (for the router, not the network), went and changed it to a new one just to be sure, went back and it still tries to walk me through a password reset instead of letting me get through.
And that process gets to where you submit for the change of password only to have it popup the original login box and send you back to square one. So I'm at a loss.
- BrewSwapGuyOct 06, 2020Guide
Ok, got in. That was weird. Anyway, neither of the descriptions above were truly available options in the wireless settings unless I'm blind.
There are check boxes for enable 2.4G or 5G but when I unchecked the 5G and it reset the 5G was still there. That seems to match what the second poster noted about the AX devices.
However, there's also no setting that I could recognize to turn down the 5G radios to 25.
I'm sure this is annoying the crap out of you guys. Just doing the best I can in an area far outside my expertise.
- FURRYe38Oct 06, 2020Guru - Experienced User
Would you please post a screen capture of the Advanced Wireless settings from your RBR that you see the check boxes?
BrewSwapGuy wrote:Ok, got in. That was weird. Anyway, neither of the descriptions above were truly available options in the wireless settings unless I'm blind.
There are check boxes for enable 2.4G or 5G but when I unchecked the 5G and it reset the 5G was still there. That seems to match what the second poster noted about the AX devices.
However, there's also no setting that I could recognize to turn down the 5G radios to 25.
I'm sure this is annoying the crap out of you guys. Just doing the best I can in an area far outside my expertise.
- FURRYe38Oct 06, 2020Guru - Experienced User
Clear out your browser cache,exit then relaunch the browser to 192.168.1.1.
Have you set up the RBR by walking thru the setup wizard before on the RBR?
Try a different web browser...
2.4Ghz devices will never see or use 5Ghz. The one issue is that the setup device, i.e. phone or pad is dual band, thus sees 5Ghz and prefers the 5Ghz radio. Its the 2.4Ghz IoTs setup software that requires the setup device to be connected to the 2.4Ghz radio, not the 5Ghz radio. Both 2.4 and 5Ghz are on the same network path, however it's this setup sofware that for unknown reason requires the phone or pad to be on 2.4Ghz. This is the problem which Orbi AX uses a single SSID name for both and the phone or pad wants to be on 5Ghz. So we have to, on Orbi AX, reduce the 5Ghz signal so that the phone or pad will seek the connection on 2.4Ghz long enough for the IoTs setup software to install it's device.