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Forum Discussion
BrewSwapGuy
Oct 06, 2020Guide
Need 2.4ghz by itself to connect IOT devices
Hello, I have the Orbi RBR840, a CostCo model. The system works really well but I'm at a critical problem point with the lack of dedicated 2.4 vs 5 ghz networks. I have 2 solar inverters, an air filt...
- Oct 14, 2020
FURRYe38 - This has worked for the lights and my AC. The air filter isn't staying on the network but given the others are that's likely an issue with their software versus the Orbi. Thanks for working this through with me.
Would you also be able to guide me as to which Netgear product I could use to expand the range of coverage for my setup? Are my only options the RBS750 and 850? Is there anything less expensive from Netgear that would work? I need to get some additional coverage out to the front of the house. Thanks!
BrewSwapGuy
Oct 06, 2020Guide
Tried to login as the admin using the link above, kept taking me to a password reset process. I confirmed the password I had was correct (for the router, not the network), went and changed it to a new one just to be sure, went back and it still tries to walk me through a password reset instead of letting me get through.
And that process gets to where you submit for the change of password only to have it popup the original login box and send you back to square one. So I'm at a loss.
FURRYe38
Oct 06, 2020Guru - Experienced User
Clear out your browser cache,exit then relaunch the browser to 192.168.1.1.
Have you set up the RBR by walking thru the setup wizard before on the RBR?
Try a different web browser...
2.4Ghz devices will never see or use 5Ghz. The one issue is that the setup device, i.e. phone or pad is dual band, thus sees 5Ghz and prefers the 5Ghz radio. Its the 2.4Ghz IoTs setup software that requires the setup device to be connected to the 2.4Ghz radio, not the 5Ghz radio. Both 2.4 and 5Ghz are on the same network path, however it's this setup sofware that for unknown reason requires the phone or pad to be on 2.4Ghz. This is the problem which Orbi AX uses a single SSID name for both and the phone or pad wants to be on 5Ghz. So we have to, on Orbi AX, reduce the 5Ghz signal so that the phone or pad will seek the connection on 2.4Ghz long enough for the IoTs setup software to install it's device.