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Forum Discussion
Nest Protect (battery-only version) will not stay connected
I had many of the same issue, including the IoT network on for no reason I could see. To fix that, I toggled it on, saved, and then toggled it back off. It hasn’t reappeared. My biggest nuisance r...
We have 4 of the Nest Protects installed, and one is a battery version. I don't look at it too often, but it's online now and I have not noticed issues with it. It is installed probably 10 feet from the router, so it likely always connects to the RBR vs RBS. History on it shows "OK" daily back to the 15th of Feb - same as the other units.
However, when I scan the network, they don't all show up sometimes. I don't know what the behavior of those things is supposed to be - maybe they disconnect to save power and wake up when they report in or if they sense smoke.
Thank you for the replies. I haven’t tried connecting to the IoT network only, and it does seem curious only this one device has trouble, even when brought in next to my RBS. The battery Nests Protect doesn’t stay connected to Wi-Fi 100% of the time like the wired ones do to protect the batteries. They do check in about once a day. Unfortunately, the battery one never manages to reconnect for whatever reason. It’s on my main, mixed WPA2/3 network.
BullMoon does yours connect to your main network or the IoT network? Any particular settings there you changed? 2.4Ghz or both 2.4Ghz+5Ghz? Thank you both.
BullMoon does yours connect to your main network or the IoT network? Any particular settings there you changed? 2.4Ghz or both 2.4Ghz+5Ghz? Thank you both.
- As an update. I took the batteries out and brought it upstairs next to the RBR, put the batteries back in, reconnecting it to Wi-Fi. 24 hours later it successfully checked back in onto Wi-Fi. Hmmm. So it seems to like connecting to the RBR but not the RBS. Any idea why that would be?
I don't use the IoT network - couldn't see any reason to and I'd have to reconnect every device to new SSID - too much trouble. All my settings are pretty basic. At one point I had reserved IPs for most of my IoT devices, but when I upgraded to the 960 I've never bothered to redo that. It does help to make things easier to trouble shoot, so I should do it at some point.
As I mentioned, when I scan the network for active devices, these often don't show up. I think they connect intermittently. But when I review the Nest App, they all are there and have reported in - the battery one, in fact an hour ago, but it's not showing up in the scan. I think that's normal - maybe? Was like that on my RBR850 as well. I will add that the one I have with the battery is about 10 feet from the RBR, so I expect it always connects to the RBR versus the RBS.
WilliamGr wrote:
Thank you for the replies. I haven’t tried connecting to the IoT network only, and it does seem curious only this one device has trouble, even when brought in next to my RBS. The battery Nests Protect doesn’t stay connected to Wi-Fi 100% of the time like the wired ones do to protect the batteries. They do check in about once a day. Unfortunately, the battery one never manages to reconnect for whatever reason. It’s on my main, mixed WPA2/3 network.
BullMoon does yours connect to your main network or the IoT network? Any particular settings there you changed? 2.4Ghz or both 2.4Ghz+5Ghz? Thank you both.I have the original Nest thermostat and noticed some years ago that it did not appear on the list of Attached Devices. What I discovered at the time was that the Nest only appeared as an Attached Device if it "did something". i.e. When the Nest app was not open, the Nest neither received any data or sent any data. My impression at the time was that the Orbi Attached Devices display might have been tied to activity.
A lot can change over time. It would require a little thought to design an experiment to validate (or disprove) this hypothesis. For example, just closing an app on a smartphone or tablet does not actually stop the app. It may continue to communicate in the background. If the Nest used Ethernet to communicate, it would be almost trivial to capture communication. Capturing WiFi is much more difficult.
