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Forum Discussion
oliverfelix
Dec 30, 2019Aspirant
Nest Protect with Orbi RBR850
Recently upgraded to the new Wifi 6 Orbi System (RBR850) after being very happy with the original. Ever since upgrading, my Nest Protects have had connection issues. First it was just one that was no...
FURRYe38
Dec 30, 2019Guru - Experienced User
No issues with my NEST controllers here.
Does disabling AX mode change anything?
Try channel 1 on 2.4Ghz
oliverfelix wrote:Recently upgraded to the new Wifi 6 Orbi System (RBR850) after being very happy with the original. Ever since upgrading, my Nest Protects have had connection issues. First it was just one that was not connecting. I did a factory reset on it and it said that it connected succesfully but then still didn't show up as connected in the Nest app. Now I have noticed that even the one that is technically connected isn't showing up on the attached devices list in the Orbi app (even though it shows as connected on the Nest app).
Anyone else experiencing this? Never had an issue with the last Orbi System. Did some digging and saw an issue with IPV6 on the Google Nest website. I turned that on in the Advanced settings (was not ON by default) but it has not made a difference.
Dissapointed the system is so broken out of the box.