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Nest Thermostat Batteries LOW on a new ORBI AX setup
I have a brand new ORBI AX wifi setup (RBR850 and 2 satellites) that i got configured and updated to the latest firmware (V3.2.15.25) about 10:00 last night with all nodes up to the version with a bi...
No.
Only thing I found was that with mine, being so close to the RBR, 5 feet, was having problems with the NEST. I found that when I moved the RBR away from the one NEST controller, 20-25 feet, the NEST controller started working with out draining the battery. Also was said that this is also a NEST controller issue as well that NEST needs to fix it on there side as these controllers ping pong back and forth on there own when there is more than 1 signal source in play, i.e. RBR and 1 or 2 RBS. Its also recommemeded to install the C power wire to your NEST from the main central AC system to help avoid the battery draining. You'll need to consult your systems mfr wiring diagram to find out which connection that is.
What is the distance between the RBR and RBS? 30 feet or more is recommended.
What is the distance between the NEST controller and the RBR and RBS? How close is the Nest to either unit.
What CTS value are you using on the RBR? 64?
Is 20/40 Coexistence enabled?
Under Advanced Tab/Advanced Settings/Wireless Settings
orbi-adan wrote:
Noticed that my Orbi 4200 auto updated FM to V3.2.16.6 couple days ago. I tried changing my CH to 11 and 48 like someone in the thread suggested. After this new FM and CH update my NEST thermostat lasted 16+ hours until it died. So it’s still an issue :(
Has anyone figured out the issue or have any configuration that works?
Distance between RBR and RBS is 30+ feet and RBS is down stairs.
NEST to RBR is about 5 FT and to RBS 25+ feet. I have tried moving them around and no luck.
CTS : 64 and I have tried other values as well (500, 1000, 1500, 2222, 2347)
20/40 Coexistence: Enabled
NEST to RBR is about 5 FT and to RBS 25+ feet. I have tried moving them around and no luck.
CTS : 64 and I have tried other values as well (500, 1000, 1500, 2222, 2347)
20/40 Coexistence: Enabled
What happens if you turn down the power out put of the RBR from 100% to 50%?
I recommend you file a support ticket as well.
Should I do this for both 2.4GHz and 5GHz or just 5GHz?
Do it for both for now while testing. I know that 3rd gen NESTs are dual band while 1st gen are 2.4Ghz only. After testing and finding any results you can re-enable AX mode.
Distance with NEST from RBR and RBS will be a factor. I beleive that if the NEST is getting signal from both RBR and RBS and the wifi signal overlap is near or right on the NEST having problems, this maybe another factor that the NEST is trying to pick the best signal and since both signals are about even, it's what NG is calling ping ponging back and forth between signals or frequencies thus causing the NEST to drain it's battery while ping ponging back and forth instead of connecting to just one signal and maintaining that one connection. So try lowering the power put put of the RBR from 100% to 50 then 25% as well and see if this helps change the behavior of the NEST. Might help force the NEST to keep the connection to the RBS vs the RBR.
My one 3rd gen is 5 feet away from my RBR while the 1st gen downstairs is 12 feet away from the RBS. Though I have never seen any battery problems with the 1st gen, just the 3rd gen has always been problematic with Orbi AX.
I have not disabled anything on mine however I have a 8 series orbi. Anything is possible when it comes to Orbi AX and could be some differences in FW with the 7 series. So far I have not had any NEST battery problems sinnce loading v6 FW. I did experience one odd issue with the NEST app which I did seen on prior version of Orbi AX FW yesterday, for some reason when my iphone or pad are connected to a RBS and the NEST 1st gen is connected to a different RBS where the mobile devices are not connected, the NEST app reports my 1st gen disconnected. Looking at the actual controller, it's actually connected. For some reason the NEST app isn't getting status data from the controller when the mobile devices are connected on different RBS. Works when they are connected on the same RBS. I did a full factory reset on the RBS, wirelessly connected the RBS first, then ethernet connected the RBS lastly back in the configuration I had before the NEST app is working again while connected to different RBS. Only seems to happen after a FW update or when putting RBS online and only effects the reporting of the 1st gen NEST in the NEST app on Orbi AX. Never saw this with Orbi AC or other mfr routers. Orbi AX has it's odditys.
Yes, please keep in contact with NG support. I also have reported this as well.
orbi-adan wrote:Should I do this for both 2.4GHz and 5GHz or just 5GHz?