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Forum Discussion
iNexxFear
May 24, 2020Apprentice
Nest Thermostat Batteries LOW on a new ORBI AX setup
I have a brand new ORBI AX wifi setup (RBR850 and 2 satellites) that i got configured and updated to the latest firmware (V3.2.15.25) about 10:00 last night with all nodes up to the version with a bi...
- Oct 03, 2021
No.
Only thing I found was that with mine, being so close to the RBR, 5 feet, was having problems with the NEST. I found that when I moved the RBR away from the one NEST controller, 20-25 feet, the NEST controller started working with out draining the battery. Also was said that this is also a NEST controller issue as well that NEST needs to fix it on there side as these controllers ping pong back and forth on there own when there is more than 1 signal source in play, i.e. RBR and 1 or 2 RBS. Its also recommemeded to install the C power wire to your NEST from the main central AC system to help avoid the battery draining. You'll need to consult your systems mfr wiring diagram to find out which connection that is.
WilliamGr
Aug 21, 2020Guide
Just picked up my 753 Orbi set last night at Costco to replace my RBK53. Got it set up and all seemed fine. This morning, all three of my 3rd gen Thermostats are low battery and unresponsive.
This sort of thing isn’t acceptable. CTS is set to 64 (I didn’t touch it).
Back to Costco it goes. I’ll stick with the RBK53.
This sort of thing isn’t acceptable. CTS is set to 64 (I didn’t touch it).
Back to Costco it goes. I’ll stick with the RBK53.
- iNexxFearAug 21, 2020ApprenticeI agreee and it’s not even as if the product is new or in stages where customers should go. If the problem is with ping ponging then Netgear in thier Mesh network technology needs to be able to lock it to what device should be handling this.
Obviously it’s something with how netgear is handling it as Nest has thier mesh network technology as well, it’s just not AX.- WilliamGrAug 21, 2020Guide
Agreed, and since the first post in this thread is from May, I've zero confidence in Netgear sorting this before I need to start using my heating - which is very soon.
Returning it today. Very disappointed.
- WilliamGrAug 22, 2020Guide
Just re-installed my RBK53, and my Nest thermostats are back to being happy again. This whole situation is just insane. 3 months without a fix from Netgear? Insanity...