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Nest Thermostat Batteries LOW on a new ORBI AX setup
I have a brand new ORBI AX wifi setup (RBR850 and 2 satellites) that i got configured and updated to the latest firmware (V3.2.15.25) about 10:00 last night with all nodes up to the version with a bi...
No.
Only thing I found was that with mine, being so close to the RBR, 5 feet, was having problems with the NEST. I found that when I moved the RBR away from the one NEST controller, 20-25 feet, the NEST controller started working with out draining the battery. Also was said that this is also a NEST controller issue as well that NEST needs to fix it on there side as these controllers ping pong back and forth on there own when there is more than 1 signal source in play, i.e. RBR and 1 or 2 RBS. Its also recommemeded to install the C power wire to your NEST from the main central AC system to help avoid the battery draining. You'll need to consult your systems mfr wiring diagram to find out which connection that is.
I just purchased my Orbi system yesterday hooked everything up and boom two Nest E thermostats with low battery the next day. I had to setup an old AP to have the nest connect to that instead as a fix, I hope this gets fixed ASAP the whole point of getting this system was to setup a mesh and avoid having routers and AP's everywhere.
Suggestions would be to box up and return especially if you need heating this winter because this was supposedly escalated to higher ups with no reported solutions. I have seen nothing but heart burn and continued issues since I reported mine with the same issue over and over
Oh and if you want to continue to keep the product might as well answer the next question to come by others which will be distance because somehow this factors in but still it understanding since this is supposed to be a premium mesh process that breaks smart homes
Oh and if you want to continue to keep the product might as well answer the next question to come by others which will be distance because somehow this factors in but still it understanding since this is supposed to be a premium mesh process that breaks smart homes
What a shame, the product has so much potential. I bet a quick fix would be to allow us to split the band and make the 2.4 and 5ghz bands visible seperately. Most likely the nest is switching between bands under the one SSID it sees.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat is the distance between the RBR/RBS and the NEST controllers, in feet.
NG knows about this.
Cypress26 wrote:What a shame, the product has so much potential. I bet a quick fix would be to allow us to split the band and make the 2.4 and 5ghz bands visible seperately. Most likely the nest is switching between bands under the one SSID it sees.
FURRYe38 wrote:What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat is the distance between the RBR/RBS and the NEST controllers, in feet.
NG knows about this.
Cypress26 wrote:What a shame, the product has so much potential. I bet a quick fix would be to allow us to split the band and make the 2.4 and 5ghz bands visible seperately. Most likely the nest is switching between bands under the one SSID it sees.
The NEST is about two feet a way lol, this is certainly not the issue.