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Forum Discussion
iNexxFear
May 24, 2020Apprentice
Nest Thermostat Batteries LOW on a new ORBI AX setup
I have a brand new ORBI AX wifi setup (RBR850 and 2 satellites) that i got configured and updated to the latest firmware (V3.2.15.25) about 10:00 last night with all nodes up to the version with a bi...
- Oct 03, 2021
No.
Only thing I found was that with mine, being so close to the RBR, 5 feet, was having problems with the NEST. I found that when I moved the RBR away from the one NEST controller, 20-25 feet, the NEST controller started working with out draining the battery. Also was said that this is also a NEST controller issue as well that NEST needs to fix it on there side as these controllers ping pong back and forth on there own when there is more than 1 signal source in play, i.e. RBR and 1 or 2 RBS. Its also recommemeded to install the C power wire to your NEST from the main central AC system to help avoid the battery draining. You'll need to consult your systems mfr wiring diagram to find out which connection that is.
Tahabhai
Sep 29, 2020Aspirant
Just purchased a rbr850, now my 3rd gen nest says low battery. Even if i give it a good charging manually, i am unable to connect via nest app. Nothing on wiring for nest has changed, I've factory reset the nest and tried all the google recommendations. I am also 30 feet away from router or satellite. Please fix this bug, yes i said bug. Let me know if i can file it as such somewhere.
Tahabhai
Oct 07, 2020Aspirant
Followed the best technically sound advicr and returned the overpriced mesh. Good luck getting this resolved for fellow nest thermostat users
- FURRYe38Oct 07, 2020Guru - Experienced User
You too. Good Luck.
- P_JoyceOct 15, 2020Aspirant
The Nest thermostat issue on my RBR has not been solved, and, the router has developed severe WIFI drops. I contacted support to find that I have to pay for any support more than 90 days after purchase – this was 93 days, so $139 for a year of support. The techs were helpful and patient but unable to resolve the problems, so the RBR goes back in for replacement at my cost. I’m done, I’ve wasted too much time on this thing. I’ve ordered a mesh system from another manufacturer. The Orbi was an expensive mistake.
- iNexxFearOct 15, 2020ApprenticeSorry to hear of your expenses and issues. I agree this is a expensive product that if issues are not addressed the product should be removed from shelves and not sold. Netgear is raking in money but not supporting those who pay the initial price. It’s truly bleeding edge and feel customers buying retail should be warned by retailers to prevent this!
Hopefully new users reading this head the warning and return immediately