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Forum Discussion

Jakehoward80's avatar
Jakehoward80
Aspirant
Apr 04, 2022
Solved

Netflix showing as VPN using Orbi RBR750

I have had my Orbi setup for approximately six months and all has been working well. A few days ago I started to have an issue using Netflix with all of my devices. The issue is Netflix believes my d...
  • Jakehoward80's avatar
    Jakehoward80
    May 08, 2022

    I believe my problem has been resolved. This morning I manually upgraded my Orbi to the newest firmware Version 4.6.8.2 and everything seems to be working perfectly, including Netflix. I still cannot explain why the previous firmware version caused the issue but am glad the problem was resolved. Thanks to everyone who offered suggestions and help. I really appreciate it.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 04, 2022

I recommend you contact NG support and let them know about this. They don't hang out in these forums so may not find out or know about this. Something to include this forum thread.

https://my.netgear.com/support/contact.aspx

Jakehoward80's avatar
Jakehoward80
Aspirant
May 08, 2022

I believe my problem has been resolved. This morning I manually upgraded my Orbi to the newest firmware Version 4.6.8.2 and everything seems to be working perfectly, including Netflix. I still cannot explain why the previous firmware version caused the issue but am glad the problem was resolved. Thanks to everyone who offered suggestions and help. I really appreciate it.