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Forum Discussion

JRiffle's avatar
JRiffle
Follower
Jul 01, 2021

Netgear Orbi AX4200

Got a Sleep Number Bed and have the Sleep IQ App but not able to pair due to Sleep IQ not able to connect to 5G. Checked with Spectrum Internet Provider who send commands to reset the modem. Evidentl...
gary_lee's avatar
gary_lee
Aspirant
Aug 09, 2021

Same problem with Sleep Number here. RBR750. I've tried disabling 5ghz and shutting off my sattelite, no luck.

 

This worked fine earlier.

 

Gary

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 09, 2021

I would contact the mfr of this devices and get help from them on there product. 

 

Might temporarily disable WPA security on the RBR, and see if the device connects. Re-enable WPA or mixed mode WPA/WPA2 and see what happens. 

gary_lee wrote:

Same problem with Sleep Number here. RBR750. I've tried disabling 5ghz and shutting off my sattelite, no luck.

 

This worked fine earlier.

 

Gary

 

  • gary_lee's avatar
    gary_lee
    Aspirant
    Aug 09, 2021

    Yup, I've already worked with Sleep Number. I'm pretty sure it's their problem, introduced in a software update.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 09, 2021

      Hopefully they can fix it.