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Forum Discussion
Paolo_Coppi
Mar 02, 2022Tutor
NETGEAR Orbi Mesh WiFi 6 RBK752, wireless region set to "China" but system bought in Italy
Hello, I purchased the NETGEAR Orbi Mesh WiFi 6 RBK752 in Italy on Amazon but the region of the Wi-Fi is set to China without the ability to change it from Advanced -> Advanced -> Wireless Settin...
FURRYe38
Mar 02, 2022Guru - Experienced User
Try a factory reset on the RBR and setup from scratch...
What Firmware version is currently loaded?
- Paolo_CoppiMar 02, 2022Tutor
Hello,
thanks for replying me.
SW version is V4.6.5.14_2.0.54
How should I perform factory reset?
Best regards,
Paolo
- FURRYe38Mar 02, 2022Guru - Experienced User
Press the reset button in back of the router for 15 seconds then release. Connect 1 wired PC to the back of the RBR and walk thru the setup wizard in a web browser pointed at 192.168.1.1, see if the language drop down menu items seen on the upper right hand corner can be changed to something else. If not, as suggested, send it back and get another for your region.
Paolo_Coppi wrote:
Hello,
thanks for replying me.
SW version is V4.6.5.14_2.0.54
How should I perform factory reset?
Best regards,
Paolo
- Paolo_CoppiMar 02, 2022TutorOkay… tried to factory reset but still locked on China so definitely not suitable for Italy! Sending it back to Amazon and going to buy a new one on Netgear official Italian store