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Forum Discussion
MNChuck
Apr 16, 2025Tutor
Netgear Orbi RBK 763S: Streaming video over wifi - occasional loss of video
I have an Orbi 763 system with 1 gb internet into the home. My cable tv provider requires decoder devices at each television which can connect via wifi or ethernet - no coax provision on the devices...
MNChuck
Apr 17, 2025Tutor
Firmware is 6.3.8.5_1.4.80
Modem is owned by me and registered with the ISP; model is a Netgear Nighthawk
Home is 5000 sq ft on two levels; router is on lower level on one end of home, satellite 1 is in middle of home on lower level (40+ feet from the router and in a different room) and satellite 2 is on the other end of the home from the router and on the upper level.
I will try turning off the services you suggested and see if that makes a difference (Armor is not active; unsure about the others.)
Thank you.
FURRYe38
Apr 17, 2025Guru - Experienced User
What model # is the NH modem? C or CM or CAX series?
- plemansApr 17, 2025Guru - Experienced User
Is it just the one tv? What model tv?
Is it connected to the 2.4ghz or the 5ghz?
are you watching live tv on it or streaming shows/movies? (live tv doesn't have the same buffer)
Is it a specific service or all streaming on the tv?