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Netgear Orbi RBK853 + 2 Satellites:- Devices rarely connect to nearest satellite and keep dropping
Hi I have the Netgear Orbi RBK853 / RBR850 with 2 satellites. My house is an average 4 bed 2 (upstairs & downstairs) detached so you can estimate size. All units are on latest firmware V3.2.18.1_1.4...
SOLVED
Just thought I'd come back here and say that I resolved the problem.
Just after answered I thought I'd try something out before I went down the route of the suggestions and replying with all the details. I rebooted the Office satellite (next to the Quest 2), then I reset it too (with the button on the back). Then I switched it off, removed it from the network, rebooted the whole network (so there was only the Router and one satellite), then I went through the Adding a new satellite to the network option in the app. when done, BANG! Everything started acting as I thought it should do eg. devices starting connecting to the nearest satellite (both in the Gym and the Office and all connecting on the Router) and only the few devices near the Router, connected to it.
It's been like it for four days now, all devices connecting to the nearest satellite as expected, yipee!
Now the whole Orbi MESH system is awesome for me.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
It's up to devices to pick and chose where they connect too. Not Orbi.
Try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor. Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
SOLVED
Just thought I'd come back here and say that I resolved the problem.
Just after answered I thought I'd try something out before I went down the route of the suggestions and replying with all the details. I rebooted the Office satellite (next to the Quest 2), then I reset it too (with the button on the back). Then I switched it off, removed it from the network, rebooted the whole network (so there was only the Router and one satellite), then I went through the Adding a new satellite to the network option in the app. when done, BANG! Everything started acting as I thought it should do eg. devices starting connecting to the nearest satellite (both in the Gym and the Office and all connecting on the Router) and only the few devices near the Router, connected to it.
It's been like it for four days now, all devices connecting to the nearest satellite as expected, yipee!
Now the whole Orbi MESH system is awesome for me.
Great to hear. Glad you got it working.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.