Netgear Orbi RBR750 Configurations for WD My Cloud Cloud Access

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you

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Kash0059 wrote:

I connected my WD MyCloud Home NAS to my Orbi RBR750 router today and am able to access the MyCloud locally. However, I cannot get access to my MyCloud via either the MyCloudOS3 or OS5 website or mobile app/

 

MyCloud support said the issue could be because of my router settings, but I am unsure what changes to make. Hoping someone may be able to help walk me through what settings should be configued/changed.

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