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Kash0059's avatar
Kash0059
Follower
Nov 13, 2021

Netgear Orbi RBR750 Configurations for WD My Cloud Cloud Access

I connected my WD MyCloud Home NAS to my Orbi RBR750 router today and am able to access the MyCloud locally. However, I cannot get access to my MyCloud via either the MyCloudOS3 or OS5 website or mob...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 19, 2021

Any progress on this? 

Kash0059 wrote:

I connected my WD MyCloud Home NAS to my Orbi RBR750 router today and am able to access the MyCloud locally. However, I cannot get access to my MyCloud via either the MyCloudOS3 or OS5 website or mobile app/

 

MyCloud support said the issue could be because of my router settings, but I am unsure what changes to make. Hoping someone may be able to help walk me through what settings should be configued/changed.