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Forum Discussion
Netgear Orbi RBR750 dropping Internet connection
Hello, My orbi routers has increasingly become flaky over the last 2 months. My ISP ( AT&T) has checked their fiber connection and modem multiple times and we don't see any issues there. The...
Firmware Version
V4.6.14.3_2.3.12
I have Cat 6 connection in my home and the ATT connection is a 1GB Fiber network to the ATT Modem.
When the issue occurs the LED light turns to Magenta , but modem has internet connection and I have test that as well.
"Flaky" indeed!
The magenta light signals that the router is not able to connect to a specific resource on the internet. It would be helpful if Netgear would document how this feature works. (So far, I have been unable to find any documentation.)
Please notice that any time the user brings up the web interface, Basic Tab, Home Page, the "Internet" Box shows "Waiting" for a few seconds, and then changes to "Good".
In other words, the router is not testing if the physical cable is plugged in. It is verifying that the Internet Service Provider equipment and infrastructure are functional and there is a path to (whatever that web resource is).
Does the magenta light ever go away without the router being rebooted?