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Forum Discussion
Netgear Orbi RBR750
I don’t know what this location means above, but our router suddenly stopped working and we have no Internet. The modem is working fine and it is communicating with the Orbi router but nothing will wo...
What Firmware version is currently loaded?
is it this version? https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/New-RBR750-RBS750-Firmware-Version-7-2-6-21-Released/td-p/2333937/jump-to/first-unread-message
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Hi there, so I ended up getting a router from my Internet provider, but found out that it’s not going to work for me because I need satellites and it doesn’t have satellites which I realize now is the reason we originally got an Orbi router with two satellites. I’m going to work on this again with the Orbi on Monday. The part that confused me is using a laptop or something to connect to the modem or router. I don’t have a wire that will go from my laptop. I need to buy one. What is the name of the wire I need? Thanks!
Amazon sells a number of Ethernet - USB adapters. Search for "Ethernet USB adapter for laptop".
The key is that the USB has to be connected to the laptop, so it has to "match".
i.e. if the laptop has a Type C USB port, then the adapter can be Type C.
If the laptop has only Type A ports, then the adapter has to be Type A.
(I have purchased both types and used them on a variety of computers, laptops, tablet, and Chromebook.)
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...
dale16 wrote:
Hi there, so I ended up getting a router from my Internet provider, but found out that it’s not going to work for me because I need satellites and it doesn’t have satellites which I realize now is the reason we originally got an Orbi router with two satellites. I’m going to work on this again with the Orbi on Monday. The part that confused me is using a laptop or something to connect to the modem or router. I don’t have a wire that will go from my laptop. I need to buy one. What is the name of the wire I need? Thanks!
