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Forum Discussion
yototogblo
Aug 15, 2022Tutor
Netgear Orbi RBR850 - Loses internet connection
I'm so tired of Netgear Orbi routers! I previously had the RBR50 which used to lose internet connection often. When it worked, the speed was great but when it didn't (which was way too often), it had...
yototogblo
Aug 15, 2022Tutor
Thanks for the response
Just to clarify, the RBR50 wasn't turning purple. The issue with that was the satellite kept losing internet connection while staying connected to the router. So my devices connected to the satellite would have very slow or no internet connection. I eventually had to connect it to a smart plug to restart the satellite daily at 3am. So different issue with that router but equally frustrating.
I've changed the cable between the Verizon router and the Orbi a few times and I use CAT6. The ISP has checked a few times and it's always fine. Devices connected to the Verizon router via ethernet are always fine also. In fact, when I switch to using the router's wifi, I never have issues. So this is localized to the RBR850 and not an ISP or FiOS issue.
Home is 1450 sq ft. Distance between router and satellite is about 30ft. Using Auto on 2.4GHz and 48 on 5GHz,
I live in a condo so have a decent amount of neighbors. I live at the end of the hall though so fewest neighbors of anyone else. Seeing probably about 20 other WiFi networks with 5 strong signals.
Thanks for the firmware update link. The last firmware update did nothing to fix my issues (maybe even made it worse). Don't see anything in this firmware notes but will try this one and hopefully, it fixes some issues.
yototogblo
Aug 15, 2022Tutor
This should have said
"In fact, when I switch to using the Verizon's router's wifi, I never have issues. So this is localized to the RBR850 and not an ISP or FiOS issue."