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Forum Discussion

bubbub's avatar
bubbub
Aspirant
Sep 20, 2021

Netgear Orbi RBR850 is not compatible with Apple iCloud Private Relay

My updated Apple MacBook running macOS12 (beta) is reporting my router is incompatiible with iCloud private relay. This is a new privacy feature for Apple products. I imagine Netgear is aware of this...
bubbub's avatar
bubbub
Aspirant
Sep 22, 2021

Thanks for your response and suggestion. Since I am using a beta service on a beta OS (macOS12), I have and will describe my experiences with these Apple systems via their feedback conduits. Since I haven't seen reference to QUIC on Netgear reference material I think its proper to ask Netgear about how they plan to support this exciting privacy initiative.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 22, 2021

Something Apple and NG will have to work out. 

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Sep 22, 2021

    Hi bubbub

     

    Welcome to NETGEAR Community!

     

    Thanks for bringing this to our attention. We'll have the information forwarded to our product teams.

     

    May we please know the firmware version installed? 

     

    For Circle and SPC, we are already working on a solution for this. Here's a reference KB link: https://kb.netgear.com/000064018/

     

    Regards,
    Blanca
    Community Team

    • bubbub's avatar
      bubbub
      Aspirant
      Sep 23, 2021

      The RBR850 is running 
      V3.2.18.1_1.4.14

       

      This issue is not yet consistantly repeatable. I received the error after applying the most recent BETA to my MacBookPro (12 Beta (21A5506j)) and upon upgrading my iPhone to iOS 15 (19A356). I received the error as a notification the first time. I have not seen that notifaction again. After power cycling the devices with Private Relay or Address enabled, the first attempt to load an uncached webpage seems to work fine, currently. Earlier, as I switched iCloud Private Relay (MacBookPro)  or "Private Address" (IPhone 12) OFF and ON, I would I note network disconnects with some instances, but not with others. I gave each instance time to reconnect to the wireless network before observinbg results.

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Sep 24, 2021

        Since you saw this after applying the OSX Beta, would be something to file a feedback report to Apple about. Let them now what worked before and now it's not. You on a beta and thats Apples realm. 

        bubbub wrote:

        The RBR850 is running 
        V3.2.18.1_1.4.14

         

        This issue is not yet consistantly repeatable. I received the error after applying the most recent BETA to my MacBookPro (12 Beta (21A5506j)) and upon upgrading my iPhone to iOS 15 (19A356). I received the error as a notification the first time. I have not seen that notifaction again. After power cycling the devices with Private Relay or Address enabled, the first attempt to load an uncached webpage seems to work fine, currently. Earlier, as I switched iCloud Private Relay (MacBookPro)  or "Private Address" (IPhone 12) OFF and ON, I would I note network disconnects with some instances, but not with others. I gave each instance time to reconnect to the wireless network before observinbg results.