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Netgear ORBI showing connected but no wireless connection
My ORBI RBR850 WIFI 6 has been working flawlessly for 6 months and all of a sudden I am getting no wireless connection. I performed a facotry rest, reconnected and yet it shows my wireless SSID. I am...
Well it looks like it was infact my Netgear Modem CM1000. I am not sure exactly what was wrong with old one but new one is working. I suspect old was faulty or Comcast somehow deregistred my MAC or altered something because after they removed the old modem and registred new one my ORBI started working and I had wired connections again. Man that was frustrating, easily spent 10-15 hrs doing work arounds and it ended up being a possible broke modem........... Having no internet during covid with kids in house is no fun. Thanks for the help
What Firmware version is currently loaded?
What wireless devices do you have?
Disable the wifi radio on your devices for 5 seconds then back on.
Are you setting up a new custome SSID name or leaving the default SSID name? Custome is preferred.
Do wired connections work thru the RBR?
By resetting the RBR, how long did you press the reset button for? 15 seconds then release is recommended.
What Firmware version is currently loaded? Latest
What wireless devices do you have? ipad, iphones, smart devices
Disable the wifi radio on your devices for 5 seconds then back on. ; Tried this
Are you setting up a new custome SSID name or leaving the default SSID name? Custome is preferred. Custom
Do wired connections work thru the RBR? yes
By resetting the RBR, how long did you press the reset button for? 15 seconds then release is recommended. at least 15 seconds
- It shows me as connected yet none of my devices connect. As I said this was superb for 6 months and out of the blue this happens
Are you using v11.2 FW or v10.11? v11.2 just came out yesterday.
Be sure to check your CTS and RTS values. If they are at 64, please change both to 2347. Set any Fragmentation Length to 2346. Reboot both RBR and wireless devices. Under Advanced Tab/Advanced Settings/Wireless Settings
What happens if you disable AX mode.
V3.2.10.11 is current fw and I see no updates to go to 11.2
I did change the values as they were 64 but did not work. Rebooted RBR and devices with no change. Seems like something is just wrong. I just don’t know what else I can do. How does the warranty work for these devices, purchased in october 19
