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Forum Discussion
Netgear Satellite RBS750 - Connection failure
Trying to connect my Panasonic ToughBook with Windows 10 Pro to my existing Netgear wifi, but the laptop does not see any Netgear connection. How to help my computer to find the Netgear connectio...
What wifi card is in the laptop?
what driver is installed for that card?
Some of the older wifi cards have issues with AX routers.
options?
1. find out the card, see if the manufacture of the card (not the laptop) has a newer driver that fixes those issues.
2. disable AX on the router (which ruins the point of an AX router)
3. upgrade the wireless card or install a usb based card.
Thanks, David.
No solution found so far, but I live in hope!
All the best
Sapper9
To look for your network adapter type Device Manager in bottom search bar of windows 10, they scroll down to Network adapter and expand it, the first line should show you what network adapter that is installed. Right click on the network adapter and a box should come and let you know if the adapter is working or not.
You can also run Network troubleshooter Windows 10: Run Troubleshooter to Fix Network Connection Problems - My Microsoft Office Tips (myofficetricks.com)
Did this notebook connect to wifi before ? How old is the notebook? On some notebooks there is a key that you can shut wifi off, check your owners manual and see if there is a key on the laptop that actually turns wifi on and off.
See if any of this works for you.
I looked up that laptop and it can with potentially several different cards.
so go into your device manager and find the wireless card.
Post back what card it is and what driver is installed